RETURNS AND EXCHANGES

Returns for Exchanges or Merchandise Credit are accepted within 20 days form the delivery date. Any merchandise returned after the allowed time, will be returned to the customer and an additional shipping fee will be charged.

Returned or exchanged products must be in perfect shape, unworn, unsoiled or laundered; with no deodorant stains or musty odor, with all ticketing, tags and protective shields attached. All product should be returned in the condition you received it and in it’s original packaging. Products received that don´t follow these conditions will not be taken back and will be returned to you at your expense. No exceptions will be made.

LaLatinaswimwear reserves the right to refuse any return or exchange in the case we consider that the goods or items have been used or soiled in any way.

If returning an item for a LaLatinaswimwear Credit, a Merchandise credit will be issued and will be valid for a future purchase within 30 days from the issue date.

Shipping charges for exchange or return are the responsibility of the client.

LaLatinaswimwear does not accept refunds.

 

HOW TO RETURN

In case of Return or Exchange, please contact us directly at info@lalatinaswimwear.com and we would be more than happy to provide you with instructions on how to return your merchandise.

To requested an exchange, depositing in our bank account the new shipping expenses is necessary. Merchandise will only be shipped back upon deposit confirmation of new shipping expense. In case deposit cannot be verified, Lalatinaswimear reserves the right to keep the merchandise until the customer provides such information.

Exchanged item(s) will not be shipped until the return item is received and approved for exchange. Exchanges will be processed within 2 business days of being received.
 In the event that an item you requested for an exchange is backordered or discontinued, we will notify you by email of the possible delay or the impossibility to fulfill your request.

 

CLEARANCE/ SALE ITEMS RETURNS/EXCHANGES POLICY

Clearance or Sale items are all items in our webpage that has been applied any kind of discount. This items are not returnable or exchangeable.
Any sale item received will be refused and returned at the customer’s shipping expense.